Delivery Information

Same-Day Dispatch*

Moments after placing an order, it is picked, packed and dispatched by our team in Slough-Heathrow UK, on the very same working day if ordered by 1pm. Tracking details are emailed upon dispatch and then delivery made quickly and efficiently within a day or two to anywhere in the UK mainland.

due to recent demand, dispatch time would be around 2 days.

* Due to very high volume of orders in Covid-19 situation, our dispatch time would take roughly 2 working days 

Standard Delivery

£3.99 Standard  3-5 Working days delivery within the UK Mainland.

* Due to the Current Covid-19 situation, and extremely high volume of orders, our standard delivery time may vary between 4 to 6 working days. Please accept our apology for any inconvenience. 

Worldwide Delivery

Royal Mail/DPD Europe International Priority 9-11 Working days.

Return Policy

Returns of any Items within 30 days  We personally strive to never have any returns. But in the event, we like to make it easy. All returns of unopened items are accepted within 30 days for any reason for a 100% Full refund.  Returns must be requested and pre-approved over email inquiry@smartkart.co.uk Free return service only available for those product, which weights less than 3 kg via Royal Mail, for the product weight more than 3 kg, please contact us.

Return and Refund

If we have made an error with your order, or you have received your order in a damaged or faulty condition, you can return it to us within 30 days of the date of the purchase. Items must be returned in the original manufacturer's packaging, so we recommend you keep your packaging for at least 14 days after purchase.

If you are returning an item because of an error on your part for instance you order the wrong product, or you simply do not like the product, we will be happy to authorise to return the item at your cost of returning the item back to us, you can use our pre-paid return label for £4.99 and we will refund the balance. Under no circumstances can we refund any priority, express or courier component of the postage charge. You will be responsible for those charges and the costs of any other services provided to you in connection with your purchase.

 

Postcodes with special Shipping charges:

Following are the list of the postcodes where due to the high shipping charges, we will have to pass the additonal shipping charges againt the order, we will confirm the additional postage to pay once we process the order. You then can pay the charges and we will release the order via DPD Courier. ( Shipping charges starts from £24.99 to £53.99 depending on the weight and location).

  • Aberdeen AB31 - AB35 Two Day
  • Aberdeen AB41 - AB54 Two Day
  • Northern Highlands AB36 - AB38 Two Day
  • Northern Highlands AB55 - AB56 Two Day
  • Argyll FK17 - FK21 Two Day
  • Northern Highlands HS1 - HS9 2-4 Days
  • Northern Highlands IV1 - IV63 Two Day
  • Arran KA27 Two Day
  • Argyll KA28 Two Day
  • Northern Highlands KW0 - KW14 Two Day
  • Orkney Shetland KW15 - KW17 2-4 Days
  • Argyll PA20 - PA78 Two Day
  • Dundee PH15 - PH18 Two Day
  • Northern Highlands PH19 - PH29 Two Day
  • Northern Highlands PH32 - PH33 Two Day
  • Northern Highlands PH45 - PH48 Two Day
  • Argyll PH30 - PH31 Two Day
  • Argyll PH34 - PH44 Two Day
  • Argyll PH49 - PH50 Two Day
  • Orkney Shetland ZE1 - ZE3 2-4 Days

Need help? We've UK Based Customer support Team available online Between 9.30am - 5.30pm GMT Monday-Friday Live Help

Worldwide Delivery

Easy Returns

Free UK Mainland Shipping*

Secure Checkout Guarantee