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How to Return

How to Return

Please follow the steps below to enable us to process your refund efficiently:  

  1. Login to your account at www.smartkart.co.uk
  2. Select the 'Returns' option relating to the order you wish to send back, in the order history section of your account page on our website. Give your reasons for the return in the box provided, and enter any other details as required.
  3. Request a return
  4. Once the return request is approved, we can authorise the return and you can ship the item back to us.        

We will notify you via e-mail when we have processed your refund ( Generally within 24 hours of returned item received) . For your protection we recommend that you use a recorded-delivery service.

Need help? We've UK Based Customer support Team available online Between 9.30am - 5.30pm GMT Monday-Friday Live Help

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