How to Return

How and where to Return:

Please follow the steps below to enable us to process your refund efficiently:  

  1. Login to your account at Click here
  2. Select the 'Returns' option relating to the order you wish to send back, in the order history section of your account page on our website. Give your reasons for the return in the box provided, and enter any other details as required.
  3. Request a return
  4. Once the return request is authorized, we can authorize the return and you can ship the item back to us at the following address quoting the Order Number
Unit 12, Blackthorne Crescent
Blackthorne Road, Colnbrook

 We will notify you via e-mail when we have processed your refund ( Generally within 24 hours of the returned item received). For your protection, we recommend that you use a recorded-delivery service.




Need help? Call us at 01753-206879 Between 9.00am - 5.00pm Monday-Friday or Email us atLive Help

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